Privacy Policy

Last updated: July 11, 2025

At ZebraSnap, we value your privacy. This policy explains how we collect, use, and protect your information when you use our platform.

1. Information We Collect

We collect the following types of information to provide our services:

  • Personal Information: Email address, name, and payment details
  • Photos: Images uploaded by photographers and processed for AI features
  • Usage Data: How you interact with our platform and services

2. How We Use Your Data

Your data is used exclusively for platform services and improving your experience:

  • Photo tagging and organization using AI
  • Processing payments and sales transactions
  • Providing customer support and communication

Important: We don't sell your data to third parties. Ever.

3. AI and Facial Recognition

Our AI features help you find photos quickly and efficiently:

  • Images are processed securely using AWS Rekognition
  • Facial recognition data is deleted after processing
  • You can opt-in to store recognition data for faster searches

Your choice: AI processing is optional and can be disabled in settings

4. Sharing Information

We only share your information in these limited circumstances:

  • Service Providers: Stripe for payments, AWS for hosting
  • Legal Requirements: When required by law or legal process
  • Safety: To protect users or prevent fraud

5. Security

We take security seriously and implement multiple layers of protection:

  • End-to-end encryption for all data transmission
  • Secure servers with regular security updates
  • Regular security audits and monitoring

Bank-level security: Your data is protected with industry-standard encryption

6. Your Rights

You have full control over your personal data:

  • Access: View all data we have about you
  • Update: Modify your information via account settings
  • Delete: Request complete data deletion
  • Export: Download your data in a portable format

Easy access: Most actions can be done directly in your account settings

7. Data Retention

We keep your data only as long as necessary:

  • Account data: Until you delete your account
  • Photos: As long as they're listed for sale
  • AI processing data: Deleted immediately after use

Questions About Privacy?

If you have any questions about this privacy policy or how we handle your data, please don't hesitate to contact us.

alfonso@zebrasnap.com